Help Center

Find answers to common questions about our products, shipping, orders and more.

PRODUCT

What is Fortune Tail cat litter made from?

Fortune Tail is made from a carefully balanced plant-based formula combining cassava starch, wheat starch and corn starch.

Our formula contains:

  • 35% cassava starch
  • 30% wheat starch
  • 30% corn starch
  • 5% functional ingredients for odour control and performance support

This plant-based blend is designed to provide strong absorption, reliable clumping and a comfortable everyday litter experience.

Why did you choose cassava as the main ingredient?

Cats interact with their litter every day, so we believe the material they step on matters.

Cassava is naturally absorbent and works particularly well in plant-based clumping formulas. Combined with carefully selected plant ingredients, it helps create a litter that absorbs moisture quickly, forms strong clumps and feels comfortable under your cat's paws.

At Fortune Tail, we design products by thinking from a cat's perspective first.

Is Fortune Tail safe for cats and families?

Fortune Tail is made with plant-based ingredients and is formulated without harsh chemical additives.

It is designed for everyday use around cats and their families, creating a cleaner and more comfortable litter experience.

As every cat is different, we recommend introducing any new litter gradually and allowing your cat time to adjust.

PERFORMANCE & USAGE

Does Fortune Tail clump well?

Yes. Fortune Tail is designed to form firm clumps quickly, making daily cleaning easier and more efficient.

Its highly absorbent plant-based formula helps lock in moisture quickly and creates clumps that stay together during scooping, helping keep the remaining litter cleaner.

How well does Fortune Tail control odour?

Fortune Tail is designed to help manage everyday litter box odours through its highly absorbent plant-based formula and odour-control ingredients.

By absorbing moisture quickly, it helps reduce lingering odours and maintain a fresher litter box environment.

Fortune Tail also has a subtle milk scent for a light, pleasant finish without an overpowering fragrance.

Is Fortune Tail low dust?

Yes. Fortune Tail is designed with a low-dust formula and produces minimal loose powder during normal use.

This helps reduce mess around the litter box and creates a cleaner everyday environment for both cats and their families.

Is Fortune Tail suitable for multi-cat households?

Yes. Fortune Tail is designed for both single-cat and multi-cat households.

Its fast absorption, strong clumping performance and effective odour control make daily litter box maintenance easier, especially in homes where litter boxes see heavier use.

Can Fortune Tail be mixed with other cat litter?

Yes. Fortune Tail can be used on its own or mixed with your existing cat litter.

Mixing can be especially helpful when transitioning a cat to a new litter gradually.

Thanks to its strong absorption, clumping and odour-control properties, Fortune Tail can also help enhance overall litter box performance when blended with other suitable litter types.

How much litter should I use?

For most litter boxes, we recommend maintaining approximately 5–7 cm of litter.

This depth helps provide enough material for effective absorption and clumping while helping prevent moisture from reaching the bottom of the tray.

Scoop regularly and top up with fresh litter as needed to maintain the recommended depth.

Can Fortune Tail be used in automatic litter boxes?

Fortune Tail is suitable for most standard and automatic litter boxes.

Its small plant-based granules and fast clumping performance make it suitable for many automatic litter systems.

Because automatic litter boxes vary by manufacturer, we recommend checking your machine's specific litter requirements before use.

SHIPPING & ORDERS

Where do you ship from and how long does delivery take?

All Fortune Tail orders are dispatched from our local warehouse in Adelaide, South Australia, and shipped Australia-wide.

Orders are typically dispatched within 1–3 business days.

Once dispatched, most metro orders typically arrive within 3–7 business days. Regional and remote areas may take longer.

How much is shipping, and can I collect my order in Adelaide?

Free local pickup is available in Adelaide.

Standard shipping is a flat rate of $9.95 Australia-wide.

Enjoy free standard shipping on orders of $80 or more.

Delivery to regional and remote areas may take a little longer.

BRAND

Why did you start Fortune Tail?

Fortune Tail was created from real-world experience caring for cats and noticing how often litter products were designed around human convenience rather than feline comfort.

We wanted to create a more thoughtful plant-based litter that considers what cats interact with every day — from texture and dust levels to clumping, cleanliness and odour control.

What does “Designed from a Cat’s Perspective” mean?

It means we begin with one simple question: what is best for the cat?

From the materials we choose to the way the litter feels, clumps and performs in daily use, our goal is to create products that support feline comfort while still making life easier for the people who care for them.